Terms & Conditions
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Private Charter
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In relation to our precautionary hygiene and healthy protocol:
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the boat is cleaned and disinfected thoroughly before and after all departures.
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our crew and captain have been vaccinated and swab test antigen is conducted intensively. Passengers are also obligated to be vaccinated (minimum first jab).
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please bring your own snorkeling equipment.
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Children under 3 y.o and elders above 80 y.o are not recommended to sail. The elders under 80 y.o have to in good health condition.
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Upon booking, 50% payment is required via bank transfer (non-refundable) and 50% the rest of it is required at least one day prior of your sailing trip.
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In relation to serious weather or technical problems, passengers have a choice of:
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100% of the payment refunded; or
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the rescheduling of the sailing trip to an alternative day.
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Our Team will inform you the update weather forecast two and one day prior your sailing commencement.
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Alcohol beverages are not allowed to consume in the historical, resident, and conservation islands. You are allowed to consume only on board in the moderate level. Stay sober sailors!
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Narcotics, psychotropic, all addictive drugs, and weapon are harmful by Indonesian law.
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Pet lovers allow to:
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brings your medium weight pet (<10kg) and not aggressive.
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brings your own pet food, diapers, and all it needs.
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Open Trip
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Kapal didisinfeksi sebelum dan setelah berlayar.
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Kapten dan crew kapal sudah di vaksinasi penuh.
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Usia minimal penumpang 7 tahun dan maksimal 70 tahun dengan kondisi kesehatan yang baik, tidak memiliki penyakit yang beresiko saat melakukan sailing, biasa melakukan kegiatan outdoor dan mobilitas gerak relatif baik.
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Pembayaran dilakukan 100% saat booking dan bersifat non-refundable (tidak dapat dikembalikan, kecuali kondisi yang dikecualikan pada No.5).
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Jika ada kendala cuaca atau masalah teknis atau kuota minimal open trip tidak terpenuhi, PulauPulau akan mengabarkan paling lambat H-1 sebelum waktu pelayaran dan kami akan mengembalikan dana 100% dari yang telah dibayarkan.
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Pulau Pulau akan memberikan update prakiraan cuaca mulai H-2 hingga H-1 pada jam 2.:00 pm (minimal).
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Penumpang tidak diperkenankan membawa hewan peliharaan.
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Penumpang tidak diperkenan membawa alkohol, obat-obat terlarang, bahan berbahaya dan senjata yang penggunaan dan peredarannya dilarang dalam Undang-Undang Republik Indonesia.
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